"I do consider myself to be a creative individual. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} I interviewed at Dnata (Manila, Manila) in Nov 2022. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. My experience was great during the interview session. and Terms of Service apply. - Is this a replacement search or a newly created role? ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. It was tedious work, but I knew the result would be worth the time and effort.". Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. We completed the project three days ahead of schedule. You have a few leadership opportunities posted online. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail We should prepare about our self very well. ", "That is a great question, and I appreciate that you consider continued education options for your employees. However, being a dynamic leader can make you a proponent for change in the organization. Working for Dnata gets you recognised and other companies want to grab you. Would you mind sharing with me your favorite source for transportation-related news?". The next question was what does API stand for, which I gave the answer. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. an. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. - What do you see as the biggest change in this industry over the past 3 years? I have been in the industry 7+ years. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. United Arab Emirates Completing pre-boarding checking procedures before passengers and flight board planes. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Our date tracking prior to 2019 was not accurately kept. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. It is okay to brag a little bit when answering this question. Talk to the interviewer about this specific task and what it meant to you. | . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Are there any particular courses you recommend that I take?". Able to work under pressure, and possess good problem-solving and communication skills. With that said, I can certainly work in an unpredictable environment from time to time. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. I am proud of my 3.90 GPA. - Is there anything from my background and experience that I can clarify for you? enviando un correo electrnico a Lack of benefits. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Fax:+971 4 3166144, dnata Cargo I interviewed at Dnata (Manchester, England) in Oct 2022. excuses voor het ongemak. "Continued education is vital to me because it allows me to remain current and competitive in this industry. My criminal record is clean as is my drivers' abstract. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. I do this to ensure that the more complicated parts of my projects are taken care of right away. . I link the questions down below. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. The process took 3 days. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Report. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. Fill out a form. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. ". The purpose of this page is to help you prepare for your job interview. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Some of my favorite recent projects have included X, Y, and Z. It didn't take much time before our manager noticed this particular individual was slacking. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Dubai The process took 1 week. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. los inconvenientes que esto te pueda causar. Find additional company focused interview questions by practicing from one of our industry sets. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. My co-worker wanted to go home, and he suggested that I lie about our count. You must create your own answers, and be prepared for any interview question in any interview. I interviewed at Dnata in Feb 2023. If you continue to see this I interviewed at Dnata (Sydney). If I were to be asked to lie, I absolutely would not do that. You should be transparent about your most recent earnings and be prepared to back up any salary requests. {%selectedMarker.streetAddress%} No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. The process took 4 weeks. My high grades and great discipline will make me a strong fit for this role with Dnata. Questions were about math, eye sight, english Grammer and passages but very tricky. First you will have an assessment test which is basically you need tackle the time limit. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. I was also processed for final interview. This was disgusting behavior from an interviewer to question my integrity. Where do you see yourself growing within Dnata? Proficiency in spoken and written English. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Last year I was given the opportunity to take a course in A and another in B. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Share with the interviewer which skills you value the most. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. "We recently had a big project within our work center. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. I applied through college or university. dnata Airport Operations The process took 3 days. Clark Freeport Zone After a week, I was called to report to start my duty. The next question was what does API stand for, which I gave the answer. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". It felt great to accomplish so much and receive recognition for my dedication. At this moment, if I could choose any course to take, I would pick XYZ. How to Answer: Why Do You Want to Work Here? Be enthusiastic when you discuss your long-term career plans! Interview questions were first added on September 15th, 2012. "I feel that it is a vital approach to create alternative scenarios in all situations. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Dubai Are there any courses you would recommend I take to round out my experience? We should prepare about our self very well. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). How do you manage the stressful times? Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Talk to the interviewer about your career progression and what you would like to see in the future. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. We do not claim our questions will be asked in any interview you may have. Every week there are new volunteers and new individuals with a range of needs. Followed by 2 technical ,1 managerial round. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. questo messaggio, invia un'email all'indirizzo With that said, I also bring public sector experience from earlier in my career. First, we get everyone off to a common start. Als u dit bericht blijft zien, stuur dan een e-mail . Handles excess luggage and collect excess payment. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Adept in general accounting and finance transactions. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Dates shown above are approximate. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. This question can be a tough one because everyone wants to be liked and considered personable. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. dnata International Airport Operations I would have participated more in external company events. What is the interview process like at Dnata? Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. ", "Yes, I have been asked to lie on the job before. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. PO Box 1515, Philexel Business Park Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. We understand that discretion is one of the measures of excellence. Just yesterday I headed up the installation of a new software module. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. "My interest is to have a long-term and successful career within transportation infrastructure. A potential employer will often base their offer on your current salary. I was asked did I google it? The two sectors bring their challenges, so it is difficult to choose a preference. Si continas recibiendo este mensaje, infrmanos del problema I couldnt complete the last two. Even if you're not leading a team, you can still demonstrate the qualities of a leader! The you ill have a hirevue interview. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. ", "I have many accomplishments of which I am proud. It's a better way to conduct such interview method. You should also mention any health and safety related training you have taken. How candidates got an interview. I applied online. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Briefly share with the interviewer how you stay up to date on current events related to Dnata. "I completed my Engineering degree in 2011 from University of Florida. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Most frequently, I read Pavement Publications. Strong support professional with a Bachelor of Business Administration (B.B.A.) The ability to make . A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. I am self-driven and have no problem taking the initiative to get the job done. 1.Technical 2 technical 3 managerial 3 round of interview. ", "I find myself getting along with most people at work. Se continui a visualizzare Timezone:{%selectedMarker.timeZone%} With that said, I love to learn about new resources. Read more interview questions at dnata. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Languages:{%selectedMarker.languages%} scusiamo se questo pu causarti degli inconvenienti. This question challenges you to think about how you act as a leader in your daily life. Any current certificates and tickets are helpful to bring with you to the interview. Philippines, {%selectedMarker.primaryContact%} Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. P.O Box 522, Flight Catering Discuss the importance of safety, and what it means to you. No matter which system you use I am sure that I can pick it up very quickly. Interviewed through hireview app. The you ill have a hirevue interview. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". One to one interview, the process was quite relax. Perhaps you earned individual awards, accolades, or scholarships. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. When factoring in bonuses and additional . Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. United Arab Emirates, Vice President, Commercial & Business Development Aydanos a proteger Glassdoor verificando que eres una persona real. Maybe they were unmotivated or preoccupied with their personal life. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Aydanos a proteger Glassdoor y demustranos que eres una persona real. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Sheikh Zayed Road Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Contact us here. We should prepare about our self very well, I applied online. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. We will get enough time to answer the question and no need to be hurry. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. "If given a choice, I would leave my documentation tasks for last. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. I see that you have operations management positions open. I have three years' experience in public transport and four years' experience in private transportation. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs P.O Box 522, Vice President Commercial I interviewed at Dnata (Manchester, England) in Oct 2022. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. ", "I try to leave the small, quick tasks for last. Here are some sample questions: - When would you like to have this position filled? And lastly, do you have internal candidates who are also interviewing for this position?". Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. "I am happy to comply with any background check required. Amongst other general interview questions, I was tested on what do acronyms stand for. Often we will leave the tasks that we don't like for last in the act of procrastination. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps Free interview details posted anonymously by Dnata interview candidates. This allows us to improve and customize your browsing experience. Dubai I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am happy to comply with any checks that you need to conduct.". We do this by creating interview questions that we think you might be asked. It's always a great idea to have questions ready for the interviewer. I have been in the industry 7+ years. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. ", "I am looking for a long-term career opportunity within the transportation industry. I believe there are always opportunities for leadership - you have to keep your eyes open! Talk about your education experience and be sure to highlight any areas of excellence. Be sure to include capabilities that will potentially benefit this potential new employer. 3 round of interview. People cannot deny the ways that you impact their life, regardless of how they feel about you.". 1.Technical 2 technical 3 managerial 3 round of interview. What is a typical day like for you at dnata? "I understand that your work environment is very collaborative. Nous sommes dsols pour la gne occasionne. Be the first to find this interview helpful, Its all about situation. However, we take things well beyond that initial induction. A waste of my time! United Arab Emirates "I have used a variety of team-based messaging applications. Research the company online to discover any opportunities for future growth. "I handle stress very well, and when you call my references, they will attest to this fact. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field.
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