If the package was mixed up, it would have happened there. 26-05-2020 If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Buyer says I sent wrong item, is it a scam or was it mixed up in the mail? I manufacture them myself and sell for only one price. Powered by Discourse, best viewed with JavaScript enabled. on Buyer says I sent the wrong item but the photo looked like my listing, ______________________________________________________. on They requested a refund saying it was not as described and said I sent a cheap beaded necklace instead and attached pictures. Only first-class mail can be certified. Just trying to understand. Never saw it in my life. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. As per the returns policy you are within your rights to refuse it. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. Omg I JUST heard that same story!!!! Law Regarding Receiving a Shipment That Was Not Ordered I only sell local, mainly to avoid hassle. 09-10-2020 I lost my appeal. Disputing the chargeback can take a lot of time and hassle on your behalf. 10/31/2020 at 3:54 pm #83017 Antique Frog Lol either way I wasnt surprised. Put it in a bag took pics opened case and returned back explained. That photo looks like your shipping label stuck on top of another shipping label. eBay will not assist with a transaction that occurred beyond its purview. You can ask the customer to return the item, but he has no legal obligation to do so. Help for buyers and sellers. So I can't see the original shipping label to see if it's my package, but it does have that tracking number, BUT I did not have those stickers on it. Its just getting worse, sadly. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). The email will state that the payment will be released to you once you have proven that the goods have been sent. Well sure enough the card got mailed back on the August 5th, arrived on the August 9th, and was a different serial number than what I had mailed. Parcel comes back, buyer is less than helpful, I refund, get a neg. I think padi means, the buyer is looking at a red top (for example) from a different seller and saying it's wrong. Also one first class item costs a US seller minimum $2.60 to ship that same item is .30 for China. They also have to protect their buyers from fraudulent sellers. If not, fuck them and continue onto arbitration per their terms and conditions. Dial 1-800-275-8777 and explain the issue to USPS customer service. Once they have the code, they disappear and make off with your gift card balance. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. She may have forgotten she purchased this one as well but from you. A buyer can dispute a transaction for many reasons: the item is not as described, the item never arrived, the wrong item, etc. Cheaper seller scam: Reddit and its partners use cookies and similar technologies to provide you with a better experience. FedEx. Disputes about the quality of the item are not billing errors. In this case, the purchase may be completed without flaw. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. To start, you have to rule out an honest mixup plus give a timid potential scammer an out. Somewhat new, never had this happen before. They offer some sort of limited-time discount in order to create a sense of urgency. WARRANTY AND INFORMATION. I got pictures proving what i shipped on the box along with UPS signature proof of delivery(he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) The item is damaged or unusable: Contact the seller to ask if they'd like you to return the damaged or unusable (example: locked phone) item. 11. I suspect someone may have been tampering with mail and package in the delivery system. I have a picture of the item preposting with the order sheet - a habit Ive got into with sending out bridal type things as these are often the people who return items. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. Am I supposed to follow up with Royal Mail or it is now his responsibility? They help the organizations to focus on the other parcels they have to deliver. Most of them are happy new year banners being returned in Febuary. 26-05-2020 09-10-2020 It seems I have no time to inquire. Yet fight is not over, lets see what happens next. 06:46 AM. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. I sold 4 of the same items. thanks to all for your help. Item compatibility is buyer s responsibility. If I were shooting it I'd make it a little brighter again, but this is kinda the minimum you want to be at for a black piece of clothing. The customer kept giving vague details claiming their friend was the brains behind the operation and they needed my address to mail it back. To get a refund from USPS, your eBay buyer can: Submit an e-form. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. This is why I take photos of the item with the eBay paperwork. It is supposed to result from a rather specific set of circumstances, namely the power imbalances contained in hostage-taking, kidnapping, and abusive relationships.Therefore, it is difficult to find a large number of people who experience Stockholm syndrome to conduct studies with any . Fabric: Polydex. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you've changed your mind about the item, check with the seller to see if they'll accept your return. Everyone is covered except the credit card holder, whoever that is. Example: The listing said "new," but the item was clearly used. Tune into our last eBay for Business podcast episode of 2022! Create an account to follow your favorite communities and start taking part in conversations. and our But at least it was worth somewhat close to what the item I sent them was worth. Opium Smuggling The early edition of the evening paper of the day following that eventful night, sold like hot cakes; and well A buyer happily purchases your item. I've seen buyers who've scammed hundreds upon hundreds of sellers and haven't been removed from the site (3 I can think of who've left almost exclusively negative feedbacks, and some have been answered confirming the buyer was scamming). Case in point; I sold a wallet described as new in the box recently. But how about when buyers try to force the seller to accept a return by claiming not as described when its just buyer's remorse? I think the label on top is Canada Post's label they put on once it enters their country. Stockholm syndrome - Wikipedia Listen to this weeks podcast to hear sourcing methods from a seller! Buyer says I sent the wrong item but the photo loo 164122653002) - in the original you can't really see any of the details of the design or fabric at all - that's the sort of thing a potential buyer will want to see. NO Cash Refund for wrong purchased items. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. So after 5 calls today on my last call I asked for a U.S Manager right away not a supervisor. Press question mark to learn the rest of the keyboard shortcuts. I asked Ron, who was by far the best rep I dealt with, what a seller had to do to prove to ebay that a buyer has sent a different item than what was sold. A buyer can return anything simply by evoking this phrase, even if the item was described in minute detail. So under the tracking info on Ebay, I have the tracking #s for both USPS and Canada Post. Loophole on eBay! As you sent it recorded delivery I am assuming it had some value to it. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). Press question mark to learn the rest of the keyboard shortcuts. I've msg'd the buyer and asked if they could see a return address or the USPS tracking number. If you bought the shipping label through eBay, then the reference # would be correct, not chance that you wrote the wrong # by mistake. I really feel like I am not getting any protection from scammer buyers on eBay. Ahhh, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Item Not As Described, No Returns: 10 Tips to Help Avoid Returns on eBay If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. Made sure we sent all images to amazon as it was within 30 days of purchase. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. Refunds and Returns - Mercari: Your Marketplace Once you've sent the replacement, let them know it's on the way and upload tracking information to the request. They always cover up the original label, because they need to block the original shipping address (Kentucky) in order to not fool the automated sorting equipment, which uses Optical Character Recognition to process the package automatically. So Im hoping he doesnt return anything. Buyer says I sent wrong item, is it a scam or was it mixed up in the mail? Sunday Mystery Wall is back! $15 each. - Facebook I'm based in the UK I had two items sell on the same day, both with InPost delivery. 03:58 PM, maybe she thought it would be darker as your listing photos look darker than her photo i.e. Upon receiving the item back, the seller has six business days to issue a refund according to eBay's policy. But I would think it is more likely a customs thing. If there's something wrong with your item, you can return it to the seller for a refund or a replacement. Btinternet.com (BT Mail) supports IMAP, so you can use it and schedule The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. Select Order Not as Described. @deala0621:There's no point in contacting Canada Post, or USPS. eBay somehow refunded the buyer automatically when the return was delivered. For things like graphics cards your best bet is to sell locally, all cash. I'll have to ask her what she sees different because I know it's the same. Hopefully youll receive a positive decision within a couple of days and eBay will release the funds on hold. The one I received is as per the photo. 2 yr. ago Also you can file with USPS Postal Inspection for mail fraud jalamo 2 yr. ago So Im getting 1 item a day being returned to me by amazon with the reason buyer states defective item but nothing is wrong with the items. That's the correct garment you've received, but as computers and phones and tablets can all display things differently depending on their brightness and colour settings, perhaps the photos . Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. open a case for this order and refunds and returns, put across all the info and say you want this buyer investigated by sending a different item. Check all items upon receipt. package or mail missing? Can Usps Tracking Be Wrong - Schafpudel-vom-eichwald.de
