If you pass does not register on the card reader on the bus, we won't know the pass is being used. You will need to pay 10 to replace this pass. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. If you cannot apply online for any reason please contact us. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Please ensure that you keep us informed of any changes to your name or address. We will post your renewed bus pass 18days before the old one expires. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. 1 week before current vouchers expire. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. March 2023 renewals. Applicants can enter in their postcode online and will be given the contact details of their local council. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Residents are. You do not need to renew an igo card. thurrock.gov.uk uses cookies to make the site simpler. current pass expires so pass holders dont need to do anything, just wait for a We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. If your current bus pass is due to expire within the next month, this is an indication that we . Lancashire: You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Can I use my disability-related with a companion bus pass in other parts of England? I have not had an automatic renewal what do I do? Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Welcome to the Highways Service Information Centre. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. All content 2023 Southend-on-Sea City Council. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Your new pass will be not sent until a week before your old. Login to renew or manage your Bus Pass and to keep your details up to date. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Renewing an older persons bus pass. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Click or tap the rating which best represents your experience. Alternatively you are able to renew your vouchers online. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you have not received your renewal form, please contact our information line on 0345 600 0659. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Currently this is at age of 66. You can get an older person's bus pass when you reach State Pension age. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. By clicking Accept All, you consent to the use of ALL the cookies. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. You may need to provide proof of your new address. You can apply for a replacement bus pass by filling in the lost bus pass application form. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. for staff to amend your details and arrange for a renewal pass. There is no need to contact us until we get in touch with . Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. When can I use my concessionary bus pass in Gloucestershire? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If it has already expired, please call 0345 678 9088 to arrange a renewal. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. A 5 administration fee will be required for a replacement bus pass. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. These pages are for East Sussex bus pass holders. No. Unemployed people. Apply for a new age-related pass. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. applies to approximately 12,000 people, the vast majority of whom are You don't have to do anything, unless you have moved since we sent you your last pass. How do I renew my bus pass in Northumberland? The county council will not reimburse you for any charges levied by medical specialists or advocates. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Can I use my English senior citizen bus pass in Scotland? Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Find out more about an igo card. The expiry date will normally be five years from your birthday. For Seniors, pricing is as follows: One-way fare: $1.00. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. 5 How long does it take to renew an older persons pass? Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Some bus services are changing. It is not valid in Wales* or Scotland. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. What should I do? Renewing your Bus Pass. N94. Copyright 2023 Wisdom-Advices | All rights reserved. What happened to the baby in Joy Luck Club? How do I apply for a disabled persons bus pass? A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. How long will my new bus pass be valid for? Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. As a general rule, it is usually cheaper to call during the evenings and weekends. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. five years Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Using your card. You will need to apply to your new local authority for a new pass. I currently have a disability-related bus pass with companion entitlement. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. 5 Other ways to apply. What do I do about my concessionary bus pass? The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. system now generates new passes automatically at least a fortnight before the Please still, Older Persons bus passes will normally be automatically renewed. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. What is the cause of the card not working? However, you may not be allowed to use your bus pass on night buses i.e. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. You may be eligible for financial support. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If your pass has already expired you can still renew your bus pass. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. GCC understand there was a discount being offered for some local train travel. My new bus pass has been refused by the driver. Your new pass will be valid for 2years. new pass.. Can I use my bus pass on Park and Ride Services and Airport Transport Services? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. passes that expire between January and March are in the process of being issued If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. You should allow 6 weeks for your application to be processed. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Other Scottish passes arent accepted on the trams. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Concessionary bus passes will no longer be renewed automatically. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Can I use my pass on Trains? Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Find out which bus company you wish to comment about on our bus operator contacts page. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. In the unlikely event that your pass does not arrive, you should call. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. We also use cookies set by other sites to help us deliver content from their services. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Update or cancel a card. You will need to apply to this authority for a new pass. Calls from mobiles are likely to be considerably higher than those from landlines. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Your browser does not allow scripting so some of the features of this page may not work. Where you caught it and at what time, along with your destination. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Please check with the county council in the area you plan to visit. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Unable to drive for reasons of medical fitness. Will receive a renewal form, as evidence is required to obtain a new pass. This cookie is set by GDPR Cookie Consent plugin. This If you have any problems using your card, it will be necessary for you to contact the bus company directly. You can apply for your renewal bus pass online. Open all. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. These cookies track visitors across websites and collect information to provide customized ads. *A. If you move address, update the details on your bus pass at least three weeks before the renewal date. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have any questions, you can call us to discuss your application on 0345 200 0388. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. The passes will be sent out automatically but people should call the bus renewal hotline . If you have moved address since receiving your bus pass, please notify us of your new address . We use some essential cookies to make this service work. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Apply for your bus pass by visiting the GOV.UK website. I have moved into Gloucestershire. Before your pass expires, we may send you a letter inviting you to renew it manually. These are mostly people who have held a bus pass since at least 2008 and will now be . If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. You have moved since your last bus pass was issued and not informed us. Free travel before 9.30 am on infrequent services. English bus passes are not accepted in Scotland and vice versa. What do I do with a bus pass which is no longer needed? What type of medicine do you put on a burn? If you have not received this letter, call us straightaway on 01452 426265. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. I have applied for my new bus pass, what should I do with my current pass? Blackburn with Darwen: We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. For further information contact: The National Rail enquiries telephone number is 08457 484950. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. If you have any questions, please contact Essex County Council by calling0345 743 0430. It is no longer. You can apply for your renewal bus pass online. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. The new pass is free. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. For further information see www.gloucestershire.gov.uk/fairprocessing. Your bus pass will be renewed automatically. all that. Changes to personal details Alternatively, you can renew your pass online. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. 1 Contents. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Daily fare: $2.00. Lee Call us on 0345 200 0388 for an application form or for assistance completing one. We apologise for any inconvenience that this situation may have caused you. Forgotten your Username? Applicants whose pass was issued due to a disability will continue to be automatically renewed.
The Record Obituaries Middletown, Ny,
How Many Times Would The Uk Fit Into Russia,
Jefferson County, Mo Fence Regulations,
Is David Nilsson Related To Harry Nilsson,
Articles W